I have been reading and following Smashing Magazine for years — I’ve read many of the articles and even some of the books published. I’ve…
Posts published in “Conversion Rate Optimization”
Category Added in a WPeMatico Campaign
Dialpad is a powerful business communication platform that offers VoIP phone systems, video conferencing, and call center solutions. It works well for… The post The…
The best call center software for you depends (almost entirely) on the number of agents you have. It sounds like an overly… The post 9…
Aircall is a reliable cloud-based business phone system and call center solution. We recommend it for small teams with fewer than 100… The post Aircall…
Sitting on the phone listening to the same hold music over and over is very few people’s idea of a good time…. The post Cut…
Business process outsourcing (BPO) is a method of hiring another company to conduct some of your business’s core operations and functions. For… The post Call…
Dialpad is a robust call center and business communication platform.. It’s packed full of features, including advanced AI-powered insights and real-time AI… The post Dialpad…
A call group is a team of contact center agents that are grouped together to resolve incoming support calls based on certain… The post 4…
This article is a sponsored by Bryntum Need a full-fledged calendar for scheduling events on your website? Just download one of these and get started.…
We love practical books that focus on failures and success stories. And we’ve finally sent our latest book, Addy Osmani’s Success at Scale is at…