You probably know Pinterest as a go-to place to find DIY ideas and inspiration boards. Maybe you’ve personally used it for these reasons. But there…
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Social media is an integral part of nonprofit operations. It’s how donors and volunteers find causes they care about, and how organizations raise awareness at…
Social media teams should brace for high turnover rates over the next few years. According to a Q2 2023 Sprout pulse survey, 42% of marketers…
As a solutions engineer at Sprout Social, I work with our customers to help them uncover the power of social across their business, from optimizing…
Think about your favorite examples of a stand-out brand voice. Perhaps it’s a surf gear retailer that takes on the attitude of a surfer or…
Customer experience (CX) is all about how your customers perceive their interactions with your brand. A positive CX can turn casual browsers into loyal customers,…
We all dread dealing with customer service. From long hold times to unanswered emails, it can create an unpleasant experience. Traditionally, customers call a toll-free…
At the end of the day, we want to cut through the noise and leave a lasting impression that grabs market share. But an ever-crowded…
Localizing a dynamic application like Sprout Social into multiple languages is a complex undertaking. Translating the text that appears in the application is only one…
You may already be producing some brilliant content for your Instagram marketing strategy. And you’re probably getting creative with all the cool features such as…