Today Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform: It is acquiring Kustomer,…
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Daily Crunch: Twitter will bring back verification
Twitter prepares to hand out more blue checkmarks, YouTube suspends OANN and Discord is raising a big funding round. This is your Daily Crunch for…
Pinterest tests online events with dedicated ‘class communities’
Pinterest is getting into online events. The company has been spotted testing a new feature that allows users to sign up for Zoom classes through…
Twitter to relaunch account verifications in early 2021, asks for feedback on policy
Twitter announced today it’s planning to relaunch its verification system in 2021, and will now begin the process of soliciting public feedback on the new…
Ignore the social media echo chambers
Bernard Moon Contributor Share on Twitter Bernard Moon is co-founder and partner at SparkLabs Group, a graduate of Columbia’s School of International and Public Affairs…
Instagram businesses and creators may be getting a Messenger-like ‘FAQ’ feature
Instagram is developing a new product, Frequently Asked Questions (FAQ), that will allow people to start conversations with businesses or creators’ accounts by tapping on…
Daily Crunch: Snapchat adds Spotlight
Snapchat introduces a TikTok-style feed, Amazon Echo Buds add fitness tracking and Vettery acquires Hired. This is your Daily Crunch for November 23, 2020. The…
The downfall of adtech means the trust economy is here
Richard Jones Contributor Share on Twitter Richard is CMO of Cheetah Digital, a cross-channel customer engagement solution provider. As an expert in zero-party data, he…
Facebook launches ‘Drives,’ a US-only feature for collecting food, clothing and other necessities for people in need
Facebook today is introducing a new feature that will allow users in the U.S. to collect food, clothing and other necessities for people in need.…
Snapchat launches a TikTok-like feed called Spotlight, kick-started by paying creators
After taking on TikTok with music-powered features last month, Snapchat this morning is officially launching a dedicated place within its app where users can watch…