As one of the fastest-growing entertainment apps, TikTok showed it’s a powerhouse in the digital space. And with more and more businesses joining the platform,…
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As the premier professional-focused social platform, LinkedIn is where to establish yourself as a thought leader in your industry. And with over 67 million company…
Many people are wanting to know when is the best time to post on Instagram. Instagram’s visual nature makes it a desirable marketing platform for…
Traditional methods like star ratings and net promoter scores (NPS) are familiar ways we quantify customer satisfaction. But this is just the tip of the…
As social marketers are looking to get more eyes on their content, one of the biggest questions at the forefront is: when is the best time…
Social media involves the ultimate balancing act of the creative and the analytical. But if creativity is the intriguing icing on the cake, social media…
Everybody loves to win prizes—especially from their favorite brands. Create a social media giveaway or contest to feed this desire while improving your social media…
Online shopping has gone social. Imagine scrolling through Instagram, finding something you love. You complete your purchase all within the app and avoid navigating to…
Bratz, Barbie, Teenage Mutant Ninja Turtles, the Motorola Razr—these days, it seems like everything is getting a reboot, remake or revival. Some might perceive the…
You know when you’re working with a customer service team that has pressure-tested escalation management processes in place. It’s a difference you can measure—mainly in…